Common Microsoft Edge problems, and how to fix them

Common Microsoft Edge problems, and how to fix them

Trending 9 months ago 76

Digital Trends whitethorn gain a committee erstwhile you bargain done links connected our site.

Microsoft returned to its roots with Windows 10, and with it added the successor to its now-defunct Internet Explorer browser: Microsoft Edge. It’s designed to regenerate Microsoft’s older browser wholly (yay!) but confronts users with an all-new interface successful the process (not yay!).

Even though it’s been astir for a fewer years, Microsoft Edge is inactive the new kid connected the block, particularly considering its caller Chromium remodel, meaning determination are bugs to squash, unfamiliar controls to learn, and problems to troubleshoot. If you’re feeling frustrated with Microsoft’s latest browser oregon moving into superior issues, fearfulness not. Our usher lists communal issues — and the solutions that tin assistance get you backmost connected way successful a snap.

Note: This usher focuses connected the caller mentation of Microsoft Edge utilizing Chromium arsenic a base. We’re large fans of the caller Edge, but if you’re inactive utilizing the bequest mentation of Edge, we’d urge you update immediately. Support for bequest Edge officially ended connected March 2021, and it is nary longer harmless oregon reliable for browsing the internet.

Problem: Edge runs dilatory and has occupation loading

Potential solutions:

  • For starters, adjacent each tabs and restart the browser. An constituent connected 1 of the pages whitethorn beryllium consuming excessive amounts of strategy memory, slowing down your browsing experience. We’ve seen Microsoft Edge sprout good beyond the 3GB point, which tin beryllium taxing connected systems with lone 8GB of strategy representation installed.
  • You tin besides effort clicking “” for much options, and choosing a caller InPrivate browsing window. If this solves your problem, determination could beryllium trackers oregon different issues with a regular page.
  • Try clearing retired Edge information by clicking connected “” and choosing Settings. After that, select Privacy, search, and services from the broadside menu, then “choose what to clear” nether Clear browser information now to delete your cached files (and past if needed). Restart Edge and spot if a cleanable slate resolves your issues.
  • When was the past clip you defragged your PC? Browsers work and constitute to your section hard thrust oregon SSD, and un-optimized retention tin dilatory you down. Go into File Explorer, right-click connected your superior drive, take Properties, click connected the Tools tab, and prime the Optimize button. Make definite your “C” thrust is adjacent to “0%” fragmented successful the pursuing window.
  • You tin look for thrust errors with Windows 10’s System File Checker. Right-click connected the Start fastener oregon property the Windows cardinal + X connected your keyboard to entree the Windows PowerShell (Admin) enactment connected the classical menu. In Windows 11, prime the Windows Terminal (Admin). In the Prompt box, benignant “SFC / scannow” (no quotation marks) and deed enter. This volition scan for immoderate strategy record errors that whitethorn beryllium causing you trouble, and effort to hole them. If it finds an mistake that can’t beryllium fixed, look it up to spot however to proceed.

Problem: Edge’s net cuts retired often oregon cannot connect

Potential solutions:

  • Make definite your instrumentality is connected to the section network. An icon located adjacent to the strategy timepiece indicates your existent status. If your instrumentality isn’t connected to the internet, marque definite your router is moving decently (if 1 is installed). Also, look astatine the modem: are your nonstop and person lights afloat lit? If not, your transportation is having issues.
  • Location is key. If you’re accessing the net from the different broadside of the location oregon office, your transportation whitethorn beryllium highly slow. Just ideate tuning successful to an FM vigor station: the euphony gets fuzzy the further you determination distant from the station’s tower. For amended “reception,” effort moving person to the cardinal constituent of your section network.
  • If you upgraded to Windows 10 with unsupported VPN software, you wouldn’t beryllium capable to entree Edge – you whitethorn request to update your bundle oregon regenerate your VPN. Here are a fewer options.
  • There’s a batch that tin spell incorrect with your connection. Check retired the troubleshooting leafage for Why can’t I get online and spot what Microsoft has to say.

Problem: All web pages ‘have a problem’ and won’t load

Potential solutions:

  • If each website that you sojourn is displaying an mistake message, but you inactive person a moving net connection, past thing is incorrect with Edge. Try clearing retired the pipes by clicking connected “” and choosing Settings. Then click Choose What to Clear nether Clear Browser Data. Select options to cleanable retired your cached files (and past if needed). Restart Edge and spot if it works successfully.
  • Make definite proxy enactment isn’t turned on. Click connected “” to entree the Settings drop-down menu, and click connected System and Performance. Next, click connected the Open Your Computer’s Proxy Settings fastener nether System and show and marque definite each proxy toggles are successful the Off position. This accusation resides wrong the Settings app for Windows 10 and 11.
Windows borderline   browser connected  a laptop screen.

Problem: The occasional website ‘has a problem’ oregon ‘needs Internet Explorer’

Potential solutions:

  • If galore web pages that you unfastened enactment successfully, but some travel up with mistake messages oregon accidental “needs Internet Explorer,” past these pages astir apt cannot beryllium successfully work by Edge. Older ActiveX, Silverlight, Java, and akin tech volition often person this problem, forcing you to unfastened the leafage with Microsoft’s older browser. The mistake connection should person an enactment to either popular unfastened Internet Explorer oregon proceed with Edge and look imaginable loading issues. You tin find the Open With Internet Explorer enactment astatine immoderate clip connected the Edge drop-down menu. In Windows 11 you volition request to spell to SettingsDefault Browser, past select Allow adjacent to Allow Sites to Be Reloaded successful Internet Explorer Mode. Click Restart to restart Edge. Then, you’ll beryllium capable to entree the Reload successful Internet Explorer Mode.
  • If you fishy this whitethorn beryllium a occupation with the website itself, you tin usage a website called Is It Down For Everyone to cheque the site’s existent status.

Problem: I can’t find my favorites oregon downloads

Potential solutions:

  • With Edge, Microsoft switched to a browser that uses a Hub to store overmuch of your web information. Navigate to the taskbar and click connected the Hub fastener sporting portion of a prima and 3 lines. Click connected it and take the star-shaped Favorites button connected the rolled-out sheet to spot your existent favorites. You tin besides take to download your aged favorites from different browser by clicking connected the Settings nexus connected the Favorites sheet and past clicking on  Import Favorites. In the Import Browser Data box that pops up, prime which browser to import from and what accusation to import.
  • While you’re connected the Hub panel, you tin spot your Downloads past by clicking connected the “down” arrow button. On this panel, you tin wide your download past and unfastened the folder wherever each downloads are stored connected your PC. Check this folder from clip to clip to delete aged downloads and escaped up precious retention space.

Problem: My passwords don’t enactment successful Edge

Potential solutions:

  • If you are trying to log successful to sites that necessitate passwords and Edge is spitting you backmost out, the occupation could beryllium with your cookies oregon cache. Head implicit to the “” button, take Settings astatine the bottommost of the list, prime Privacy, Search, and Service, and past click Choose What to Clear nether Clear Browser Data Now. Clear retired your browser cache and cookies (history excessively if needed), and reload Edge.
  • A caller app oregon programme you downloaded could beryllium causing problems. Run the Windows app troubleshooter or effort uninstalling the past apps you downloaded.
  • If you’re a LastPass user, click “” past click Extensions to browse the Edge extensions collection connected the Windows Store, assuming you’ve installed the Anniversary Update of Windows 10 oregon later. You’ll find a LastPass hold there, which volition bring your passwords implicit to Edge.

Problem: Edge is stuck successful an infinite loop

Potential solutions:

  • If you get an infinite loop of pop-ups, glitching websites, oregon different weirdness that prevents you from utilizing the Edge browser, an mistake whitethorn person snuck in. You tin look for these errors with Windows 10’s System File Checker tool. Right-click connected the Start fastener oregon property the Windows cardinal + X connected your keyboard to entree the Windows PowerShell (Admin) enactment connected the classical menu. In the Prompt box, benignant “SFC /scannow” (no quotation marks) and deed enter. In Windows 11, prime the Windows Terminal (Admin). In the Prompt box, benignant “SFC / scannow” (no quotation marks) and deed enter. This volition scan for immoderate strategy record errors that whitethorn beryllium causing you occupation and effort to hole them. If it finds an mistake that can’t beryllium fixed, look it up to spot however to proceed.
  • If you person precocious installed immoderate programs oregon apps, they whitethorn beryllium interfering with Edge. Try uninstalling them and spot if Edge starts behaving again.
  • Search for System Restore in your desktop hunt box. You whitethorn beryllium capable to reconstruct Windows 10 to an earlier mentation and region the occupation affecting Edge if you don’t person immoderate invaluable enactment that you would lose.
  • If you can’t flight an infinite loop of pop-ups, oregon browser windows look that garbage to close, you volition request to force-close Microsoft Edge. To bash this, benignant Ctrl + Alt+ Del to bring up a surface with an enactment to motorboat Windows 10’s Task Manager – alternatively, you tin simply benignant “task manager” into the taskbar’s hunt tract to entree the aforesaid program. Either way, click connected the Processes tab, item Microsoft Edge connected the list, and deed the End Task fastener successful the bottommost close corner. Bye-bye, annoyance.

Problem: Your rodent ‘hover’ pop-ups and different features aren’t moving connected Edge

Potential solutions:

  • If you don’t spot the accustomed auto-info erstwhile you hover implicit thing with your mouse, Edge whitethorn request to beryllium cleared out. Head implicit to the “” fastener and take Settings. Then click Choose What to Clear nether Clear Browser Data. Clear retired your browser cache (and past if needed), past reboot Edge and spot if the occupation is fixed.

Problem: Text successful Edge is excessively small

Potential solutions:

  • You tin alteration the substance size of an unfastened webpage by utilizing the Ctrl+ or Ctrl- shortcuts, oregon by opening the “” paper and expanding oregon decreasing the Zoom setting.
  • If you privation to alteration the font size successful Reading View, click erstwhile anyplace connected the converted leafage to activate the Reading View toolbar. After that, click connected the “AAOptions fastener to alteration the font size, and power betwixt 3 themes: Light, Sepia, and Dark.

Problem: I can’t prevention web pages with Edge

Potential solutions:

  • Try right-clicking connected the web leafage itself, and spot if determination is an enactment to prevention the web leafage directly. You tin besides adhd the web leafage to your favorites.
  • There’s a tiny pen-and-paper icon connected the Edge toolbar. This is the Web Note tool, which volition unfastened a caller toolbar that has a floppy disk Save Web Note button connected the close side. Make immoderate edits you want, and prevention the leafage to your PC by clicking connected the button.
  • Extensions for OneNote and Evernote let you to clip pages and articles for later. Click “” past click Extensions to browse the Edge extensions collection connected the Windows Store, assuming you’ve installed the Anniversary Update of Windows 10. You’ll find OneNote and Evernote there.

Problem: Drag-and-drop and different features aren’t moving for SharePoint Online

Potential solutions:

  • If you can’t drag-and-drop for SharePoint Online erstwhile utilizing Edge, you aren’t alone: Microsoft has yet to instrumentality this diagnostic successful Edge.
  • To alteration different features specified arsenic Edit Library oregon New Quick Step, marque definite that you person installed SharePoint Designer.

Problem: Skype for Business Online, Access, oregon Project isn’t working

Potential solutions:

  • Because immoderate SharePoint and OneDrive features usage ActiveX, which is not supported with Edge, you whitethorn not person entree to these features erstwhile utilizing the Edge browser. Switch to a antithetic browser erstwhile moving connected SharePoint oregon OneDrive projects.

Problem: Flash Player isn’t working, and I can’t instal it

Potential solutions:

  • Find thing else. Support for Adobe Flash Player is officially ended successful December 2020 for some versions of Microsoft Edge. Microsoft is providing a plug-in workaround on Internet Explorer 11 mode, but unless your concern perfectly needs Flash for a circumstantial reason, it’s clip to find a antithetic solution utilizing HTML5 oregon a akin option.
Microsoft Edge Settings menu.

Problem: I can’t get dependable connected Edge

Potential solutions:

  • If you’re utilizing Windows 10 Build 17035 oregon newer, the tab whitethorn beryllium muted. Right-click connected the browser tab to spot if the Mute Tab enactment is active.

Problem: YouTube and different video sites aren’t moving successful Edge

Potential solutions:

  • Try clearing assorted Edge information by clicking the “” fastener and choosing Settings. Then, click Choose What to Clear nether Clear browser data, and delete your cached files (history excessively if needed). Restart Edge and spot if that resolves the problem.
  • Install the latest drivers for your graphics paper oregon integrated graphics, and marque definite Windows is up to date.
  • If that doesn’t work, benignant Control Panel into the hunt container located adjacent to the Start fastener and prime the listed effect to unfastened the desktop program. Once the model appears, click connected View Network Status and tasks listed successful the Network and Internet Section. In the bottom-left corner, you’ll request to click the Internet Options link, and past the Advanced tab successful the pop-up Internet Properties window. At the apical of the resulting list, you’ll spot Use Software Rendering Instead of GPU Rendering. This is typically unchecked but click connected the container to activate this feature, reboot the PC, and spot if this fixes the problem.
  • You tin ever download and instal MyTube, a video download manager. It’s a free, open-source app that lets you ticker videos without the associated web-based exertion similar Flash and HTML5.
  • If the YouTube leafage simply isn’t displaying correctly successful the browser, you whitethorn beryllium viewing the site’s caller layout, which doesn’t ever play bully with Microsoft Edge. Click connected your icon successful the top-right country of YouTube, and click connected the Restore aged YouTube enactment successful the drop-down menu.

Problem: Push notifications aren’t working

Potential solutions:

  • First, cheque to spot if notifications are adjacent turned on. Click connected Windows 10’s Start button, and prime the cogwheel icon to load the Settings app. Once loaded, click connected Notifications & actions successful the database connected the left, and past scroll down into the Notifications section to marque definite they’re toggled on. In Windows 11, spell to System > Notifications. After that, scroll down adjacent further to the Get notifications from these senders section to spot if Microsoft Edge is toggled on.
  • If a circumstantial tract isn’t pushing a notification, it whitethorn beryllium blocked wrong the browser itself. Click connected the “…” fastener to entree the Settings and More menu, click connected Settings, and past Cookies and Site Permissions. From there, navigate to the Site permissions section, scroll down to All Permissions, past Notifications. Select the website successful question if listed. Click connected the “…” fastener to let oregon edit notifications for the site.
  • If you’re utilizing Windows 10 Build 17063, Microsoft is alert of an issue with notifications. “Push notifications bash not enactment correctly successful this physique owed to a bug preventing the Push support from being saved correctly.”

Problem: Autofill isn’t moving properly

Potential solutions:

  • If you’re having issues with your autofill accusation not showing up successful forms, caput implicit to the “” button, take Settings astatine the bottommost of the drop-down menu, click Profiles, past prime Personal info nether Your Profile. Make definite the Save and capable basal info and Save and Fill Custom Info toggles are turned on. While you’re here, you tin negociate passwords, signifier entries, and cards if needed.
  • Another imaginable hole is to wide the browser cache. Click connected the “” fastener again, prime Settings, and past scroll down to the Clear Browsing Data section. By clicking connected the Choose What to Clear button, you tin cleanable retired signifier data, passwords, and truthful on. Doing truthful means you’ll person to commencement implicit regarding accusation that automatically fills the substance fields.
  • You whitethorn request to cheque your installed extensions to spot if they are causing issues with autofill data. Access your extensions by clicking the browser’s “” button.

Problem: The browser randomly crashes

Potential solutions:

  • The archetypal evident solution is to marque definite you’re moving the latest mentation of Windows 10 oregon Windows 11 and Microsoft Edge. Microsoft whitethorn person already resolved the contented you’re having with the browser successful a diagnostic update oregon patch. To find out, entree the Settings app, navigate to the Update & Security section, and click connected the Check for updates button.
  • You tin cheque for errors with Windows 10’s System File Checker tool. Right-click connected the Start fastener oregon property the Windows cardinal + X connected your keyboard to entree the Windows PowerShell (Admin) enactment connected the classical menu. In the Prompt box, benignant “SFC /scannow” (no quotation marks) and deed Enter. In Windows 11, prime the Windows Terminal (Admin). In the Prompt box, benignant “SFC / scannow” (no quotation marks) and deed enter. This volition scan for immoderate strategy record errors that whitethorn beryllium causing you occupation and effort to hole them.
  • If you’re up to date, you whitethorn request to cheque your installed extensions to spot if they are causing issues. This whitethorn necessitate disabling 1 hold astatine a time. Access your extensions by clicking the browser’s “” button.
  • Browser crashes whitethorn oregon whitethorn not beryllium a cache issue, but worthy an investigation. Click connected the “” button, prime Settings, and past scroll down to the Clear Browsing Data section. By clicking connected the Choose What to Clear button, you tin cleanable retired the browsing history, cookies, saved website data, cached data, and more.
Microsoft Edge for Mac.

Problem: Too galore pop-up windows!

Potential solutions:

  • This tin beryllium related to malware. Run a scan of your strategy utilizing your installed antivirus solution oregon usage Microsoft’s built-in Windows Defender client. In either case, marque definite the definitions are up-to-date earlier moving a scan.
  • Install an ad-blocker extension. If you don’t deliberation the brainsick pop-ups are malware-related, past you whitethorn beryllium accessing sites with obnoxious pop-ups. The Microsoft Store provides a fewer specified arsenic AdBlock, Adguard AdBlock, AdBlocker Ultimate, uBlock Origin, and more.
  • Clearing the cache whitethorn help. Click connected the “” button, prime Settings, and past scroll down to the Clear Browsing Data section. By clicking connected the Choose What to Clear button, you tin cleanable retired the saved website data, cached data, and files. You whitethorn request to wide retired your sheet of cookies too.

Problem: The Home leafage keeps changing

Potential solutions:

  • Like the pop-up problem, this tin beryllium tied to malware. Run a scan of your strategy utilizing your installed antivirus solution oregon usage Microsoft’s built-in Windows Defender client. In either case, marque definite the definitions are up-to-date earlier moving a scan.
  • This occupation whitethorn besides beryllium related to installed extensions. Click connected the “” fastener to entree the Extensions paper and disable a azygous fishy astatine a clip to spot if 1 of them is swapping retired your location page.

Problem: My adblocker stopped moving connected Edge

Potential solutions:

  • See if your adblocker needs to beryllium manually updated oregon uninstalled and reinstalled successful Edge. Microsoft has confirmed the Manifest V3 update to the Chromium mentation of Edge, which means that webRequest API is undergoing immoderate superior changes. But due to the fact that galore fashionable adblockers trust connected webRequest API to bash their work, immoderate mightiness not beryllium capable to hole the resultant bugs oregon breached tools. If you don’t consciousness harmless leaving your machine unfastened for vulnerability portion you hold for the adblockers to beryllium updated, you tin hunt for 1 that is compatible with the newest upgrades of Chromium Edge.

Problem: Important tabs support falling asleep

Potential solutions:

  • Edge updated to sleeping tabs to assistance prevention connected representation and amended speeds, truthful unused tabs volition yet participate a benignant of hibernation mode. That’s a bully thought successful theory, but successful practice, determination are tabs you privation to enactment progressive successful the background, similar a SharePoint league oregon Microsoft Teams tab. The cardinal is changing however tabs autumn asleep: Go to Settings, past spell to System and Performance and look astatine the Optimize Performance section. Here, you tin crook sleeping tabs disconnected entirely, but for the champion performance, it’s a amended thought to make a whitelist by going to Never Put These Tabs to Sleep and selecting Add. Input the URLs you request to enactment active.

Problem: YouTube keeps crashing erstwhile I effort watching a video

Potential solutions:

  • This is simply a known bug that precocious deed Edge, and updates are being worked connected to code it, truthful support Edge updated erstwhile a caller mentation comes out, and things should yet improve.
  • You whitethorn besides beryllium capable to hole this contented by disabling hardware acceleration with Edge. Go to Settings, System, and past look for the enactment that says Use Hardware Acceleration When Available. Make definite this is toggled off.

Problem: Edge isn’t syncing crossed devices

Potential solutions:

  • Sometimes Edge volition garbage to sync accusation crossed devices aft you make a profile, which mostly defeats the intent of the illustration itself. Start with the basics first. Check for updates to Edge, and reset the browser to spot if that fixes your issue.
  • If the occupation isn’t resolved oregon is getting worse, there’s a bully accidental that your illustration whitethorn person been corrupted, which means you’ll person to regenerate it. Go to Settings, and prime Profiles. Find your profile, prime the three-dot icon, past take to Remove it. Create a caller illustration to spot if this fixes your problem.

Problem: I’ve tried everything and thing works

Potential solutions:

  • Make definite that Windows 10 oregon Windows 11 is afloat updated. Available updates often see patches for bugs the developers person discovered since the past update.
  • If you’ve already checked and confirmed that you’re afloat updated, you mightiness conscionable person to beryllium diligent and hold for the adjacent Microsoft update. Whenever the developers update Edge, they typically hole immoderate glitches that person surfaced truthful you’ll beryllium capable to browse without immoderate trouble.

Editors' Recommendations

style="display:block" data-ad-client="ca-pub-6050020371266145" data-ad-slot="7414032534" data-ad-format="auto" data-full-width-responsive="true">