Nintendo Switch Joy-Con fiasco was even worse than we thought, report reveals

Nintendo Switch Joy-Con fiasco was even worse than we thought, report reveals

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Nintendo is being sued implicit    Joy-Con drift
(Image credit: Future)

Shortly aft launch, the Nintendo Switch Joy-Con controllers developed a estimation for being prone to hardware failures – the astir salient of which was Joy-Con drift, a improvement that causes the controller to falsely registry inputs. 

Now, an anonymous spokesperson for a US repair institution has shed immoderate airy connected conscionable however galore Joy-Con repair requests were made during the tallness of the occupation and the challenges it caused.

According to a study by Kotaku, a erstwhile supervisor for the Switch repair installation (which was tally by United Radio nether declaration with Nintendo) said that the institution would person “easily thousands” of faulty units each week during the tallness of Switch’s Joy-Con drift issues. 

The sheer measurement of repair requests made enactment “very stressful” according to the erstwhile employee, which led to precocious turnover and resulted successful “lots of” repair mistakes. A Kotaku root said customers who sent their Joy-Con for repair from 2017 to 2018 were sent marque caller replacements, but aft the archetypal year, the institution had to repair each acceptable of Joy-Con that came in. 

At 1 point, the magnitude of Joy-Con repair requests were truthful high, that the institution had to acceptable up an “entire caller workspace conscionable for Joy-Con repair” and that unit turnover and impermanent workers made grooming caller unit difficult. 

Catch my drift 

Nintendo Switch Joy-Con drift

(Image credit: TunedIn by Westend61/Shutterstock)

Nintendo has travel nether occurrence for the mode it handled Joy-Con drift successful peculiar and has faced a fig of class-action lawsuits, including 1 from a child. The Japanese institution formally apologized for the issue successful June 2020, and Nintendo antecedently told The Verge: "At Nintendo, we instrumentality large pridefulness successful creating prime products and we are continuously making improvements to them. We are alert of caller reports that immoderate Joy-Con controllers are not responding correctly. We privation our consumers to person amusive with Nintendo Switch, and if thing falls abbreviated of this extremity we ever promote them to sojourn http://support.nintendo.com truthful we tin help."

However, successful a Q&A discussing the improvement of the caller Nintendo Switch OLED, elder enforcement and wide manager of exertion improvement Ko Shiota conceded that adjacent though the institution has made “improvements that whitethorn not ever beryllium visible” to the Joy-Con since 2017, wear is unavoidable erstwhile carnal parts are successful interaction with 1 another. 

“...car tires deterioration retired arsenic the car moves, arsenic they are successful changeless friction with the crushed to rotate,” said Shiota-san. “So with that aforesaid premise, we asked ourselves however we tin amended durability, and not lone that, but however tin some operability and durability coexist? It’s thing we are continuously tackling.”

If you’d similar to effort and fix Joy-Con drift yourself, determination are assorted do-it-yourself guides available, including 1 that involves utilizing a piece of paper

Adam Vjestica

Adam is TRG's Hardware Editor. A instrumentality postgraduate with an exceptional way grounds successful contented instauration and online engagement, Adam has penned scintillating transcript for assorted exertion sites and besides established his precise ain award-nominated video games website. He’s antecedently worked astatine Nintendo of Europe arsenic a Content Marketing Editor and erstwhile played Halo 5: Guardians for implicit 51 hours for charity. (He’s inactive recovering to this day.)