Substack accidentally sent duplicate emails for some of its newsletters

Substack accidentally sent duplicate emails for some of its newsletters

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In particularly atrocious quality for those who effort to scope Inbox Zero, Substack had a occupation contiguous that sent retired immoderate of the platform’s newsletters for a 2nd time. Verge contributing exertion Casey Newton noted it sent retired a 2nd transcript of the escaped variation for his Platformer newsletter (which you tin subscribe to here), and respective of america person seen further copies for immoderate of the emails we subscribe to successful our inboxes.

Substack co-founder Hamish McKenzie tells The Verge it was a “one-off bug.”

Looks similar Substack conscionable re-sent this week’s escaped @platformer station to you all. Not definite what happened — besides getting tons of notifications for older posts from different Substacks.

— Casey Newton (@CaseyNewton) April 8, 2022

It’s unclear precisely however galore emails were mistakenly duplicated, but the institution explained things a spot much in a tweet, saying “A caller update triggered duplicate emails for a subset of writers’ email lists. We apologize for the inconvenience to you and your readers. We’re connected it, and we’ll marque definite it does not hap again.”

Of course, if you conscionable missed the past variation of The Kicks You Wear successful your overstuffed inbox that is ne'er astatine zero, getting a 2nd transcript is much of a adjuvant reminder than an annoying other message. And if you’re troubled either by missing a subscription newsletter oregon receiving 1 transcript excessively many, the still-in-beta RSS reader oregon mobile app (iOS only close now, there’s a waitlist for Android users) tin supply immoderate alternate options.